Website Privacy Policy

Thank you for visiting the Emergency Management Assistance Compact (EMAC) website and reviewing our privacy policy.

Our privacy policy explains how we handle the personally identifiable information (PII) that you provide to us when you visit us online to browse, obtain information, or interact with the website.

PII includes information that is personal in nature and which may be used to identify you. You may provide PII to us when you send us an e-mail message or a request for information, when you fill out a questionnaire or customer satisfaction survey, when you participate in a research study, etc. We do not require you to register or provide PII to visit our website. We do collect some technical information that does not include PII when you visit to make your visit seamless. The section below explains how we handle and collect information when you visit

The PII you provide on the EMAC website will be used only for the purpose for which you provided it.

Privacy Policy Contact Information

We welcome feedback if you have any questions regarding our privacy policy or the use of your information.  

Any additional privacy questions should be directed to NEMA using the Contact form on this website. 

For additional information about our Privacy Policy, or for general privacy inquiries, please contact us at

Personally Identifiable Information (PII)

As a general rule, the NEMA does not collect PII about you when you visit our website, unless you choose to provide such information. Information may be submitted by creating an account, submitting a question, taking a survey or another action.

Submitting PII through our website is voluntary. By doing so, you are giving the NEMA your permission to use the information for a specific, stated purpose. However, not providing certain information may result in NEMA's inability to provide you with the service you desire.

If you choose to provide us with PII, through such methods as completing a web form or creating an account, we will use that information to help us provide you the information or service you have requested. The information we may receive from you varies based on what you do when visiting our site.

We only share the PII you give us with a state emergency management agency or other governmental agency if your inquiry relates to that agency, or as otherwise required by law. We never give your PII to any private organizations. We will not provide, rent or sell personal information to third parties for marketing programs or any other purpose. State and federal law restricts the use of personally identifiable information for commercial purposes.

Email Communications

Many of our programs and websites allow you to send us email messages.

We will use the information you provide to respond to your inquiry. We will only send you general information via email.

You should be reminded that email may not necessarily be secure against interception.
Therefore, we suggest that you do not send sensitive PII (such as your Social Security number) to us via email.

Information Collected and Stored Automatically

When you browse through any website, certain information about your visit can be collected. We automatically collect the following types of information about your visit:

  • Domain from which you access the Internet
  • IP address (an IP address is a number that is automatically assigned to a computer when surfing the Internet)
  • Operating system and information about the device or browser used when visiting the site
  • Date and time of your visit
  • Content you visited or downloaded
  • Website (such as or or referral source (email notice or social media site) that connected you to the website

NEMA uses a variety of different Web measurement software tools.

NEMA uses Google Analytics and other measurement software to collect the information listed above. The data are automatically sent to the measurement software systems and the systems aggregates the data. Neither NEMA nor Google or other measurement software systems ever have access to your PII unless you enter it into the website. 

NEMA gathers this information to improve our website. We may use the aggregated data to help improve visitor experiences.

NEMA may also use an online surveys to collect opinions and feedback from a random sample of visitors. NEMA may use Survey Monkey or another system to obtain feedback and data on visitors’ satisfaction with NEMA's website. These surveys do not collect PII. Participation in these surveys is voluntary. If you decline a survey, you will still have access to the identical information and resources on the website as those who take the survey. Answers to the survey help NEMA improve its website to make it easier to use and more responsive to the needs of our visitors.

NEMA staff conducts, analyses and reports on the aggregated data from the surveys. The reports are only available to website managers, members of the communications and web teams, and other designated staff who require this information to perform their duties.

NEMA retains the data from analytics, measurement systems and surveys as long as needed to support the mission of the website.

How NEMA Uses Cookies

NEMA uses session and persistent cookies.

When you visit any website, its server may generate a piece of text known as a "cookie" to place on your computer. Placing cookie text allows websites to “remember” visitors’ preferences, surfing patterns and behavior while they are connected.

The cookie makes it easier for you to use the dynamic features of webpages.

Cookies from webpages only collect information about your browser’s visit to the site; they do not collect any personal information about you.

There are two types of cookies, single session (temporary), and multi-session (persistent). Session cookies last only as long as your Web browser is open. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods.

Session Cookies: We use session cookies for technical purposes such as to enable better navigation through our site. These cookies let our server know that you are continuing a visit to our site.

Persistent Cookies: We use persistent cookies to differentiate between new and returning visitors to our site. Persistent cookies remain on your computer between visits. 

3rd party software, modules, or add-ins being leveraged on NEMA's websites may or may not use persistent cookies or similar technology.

If you do not wish to have session or persistent cookies stored on your machine, you can opt out or disable cookies in your browser. You will still have access to all information and resources on NEMA's websites. However, turning off cookies may affect the functioning of some websites. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

Third-Party Websites and Applications

NEMA uses social media websites and other kinds of third-party websites.

NEMA uses social media websites to engage in dialogue, share information and media, and collaborate with the public. NEMA may also use these websites to make information and services widely available and as a service for those seeking information about or services from NEMA.

Users should visit social media website privacy policies to view the privacy policies of social media platforms including Facebook, Twitter and YouTube.

Site Security

NEMA takes the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission.

We also employ various security technologies to protect the information stored on our systems. 

Smartphone App

By downloading the EMAC app, the user agrees to the following terms:

NEMA will make all reasonable attempts to keep this App bug free and up to date. However, this App and all information, content, and materials included on or otherwise made available to you through this App are provided by NEMA on an "as is" and "as available" basis.

NEMA makes no representations or warranties of any kind express or implied, as to the operation of this site or the information, content, or materials included on or otherwise made available to you through this App. You expressly agree that your use of this site is at your own risk.

NEMA does not warrant that this App, information, content, or materials included on or otherwise made available to you through this App are free of viruses or other harmful components. NEMA will not be liable for any damages of any kind arising from the use of this App from any information, content, or materials, included on or otherwise made available to you through this App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

NEMA does not see, collect, or store any data you enter into the App. Any and all information you enter into the App is stored on your device and not on NEMA’s website or server. As such, NEMA is not responsible for any damages resulting from the loss or theft of that information. However, please note that certain optional App features may transmit data.

NEMA is not responsible for any information collected by the Google or Apple stores. 

While NEMA does not charge for the use of this App normal carrier data fees may apply. Please consult your carrier to discuss any charges related to the use of this App.

Visiting Other Websites

NEMA's website may contain links to international agencies, private organizations, and some commercial entities.

These websites are not within NEMA's control and may not follow the same privacy, security, or accessibility polices. Once you link to another site, you are subject to the policies of that site.