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Frequently Asked Questions about the EMAC Request for Asssistance (REQ-A)

What is a REQ-A?

The REQ-A ProcessThe Request for Assistance, or REQ-A, is the form used to officially request assistance, offer assistance, and accept assistance between Member States. 

It is a 3 part process.

  • Section I - the request completed by the Requesting State.
  • Section II - the offer completed by the Assisting State
  • Section III - the acceptance of the offer completed by the Requesting State.

This form simplifies and streamlines the paperwork necessary to request or provide assistance through EMAC. When Authorized Representatives of both the Requesting and Assisting States duly execute the REQ-A, the REQ-A becomes a legally binding agreement between the two states. It also includes valuable information for the deploying personnel such as safety considerations. 

  • How do you handle a change in a mission? +

    If a mission changes while an individual is deployed through EMAC, what should he or she do?

    If an individual’s mission changes while he or she is deployed through EMAC, that individual should contact their home state emergency management agency.  This task is essential because any change in mission might require amendments to the REQ-A or even potentially issuance of a new REQ-A.

    The contact information for the state emergency management agency can be found on the Mission Order Authorization Form (Mission Order) that is issued to deploying personnel.  In the case of a team deployment, it may be issued to the team leader.

  • How is per diem calculated? +

    Are per diem rates stated in a REQ-A based on the Requesting State's or Assisting State's rate?

    Unless otherwise specified, per diem rates stated in a REQ-A represent the per diem rates of the location to which personnel are being deployed—that is, the rates of the Requesting State.

    However, if a Requesting State signs off on a REQ-A that agrees to an Assisting State’s or some other per diem rate, that is the legal rate for that mission.  Some states have laws which dictate the per diem rates.  Checking with your state emergency management agency prior to the start of the mission is advised to ensure you are following the laws within your state. 

    Per diem rates are calculated using the GSA stated rates.

  • How are equipment costs estimated? +

    When estimating equipment costs on a REQ-A, should the rate be for the number of hours of equipment use or for some flat rate?

    In general, the actual pay rates for that equipment should be used. If actual rates are not known, the Resource Provider may choose to use the published FEMA equipment rates. 

    To estimate hours, the Resource Provider should assume a set number of equipment hours per day such as 8-12. 

    The equipment rates that are on the fully executed REQ-A set the rates and hours for what will be reimbursed. 

  • How are personnel costs estimated for an EMAC mission? +

    In the Personnel section of the Mission Ready Package template, must individual personnel data be listed, or may a group of personnel (e.g., an ambulance service company) be listed in bulk?

    NEMA’s cost estimation form requires the resource provider to list individual personnel salary information so that estimated expenses may be as precise as possible for a REQ-A. However, such personnel information as credentials need not be listed for each individual on the cost estimation form; instead, the name of the resource and its certifications would be sufficient in this regard.

    Having the personnel named on the REQ-A also ensures their coverage for liability as they are officially named on the mission.

  • How are tracking numbers assigned? +

    Who enters the tracking number on a REQ-A? How is it assigned?

    Three tracking numbers exist on a REQ-A:

    • The first tracking number represents the Requesting State tracking number and is assigned by the state emergency management agency. 
    • The second tracking number is assigned by the Assisting State’s emergency management agency.
    • The third tracking number, the "EMAC Tracking Number" is assigned through the EMAC Operations System.
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